The art of software.
Software is our craft and our passion. At IdeaSwim, we create beautiful software to solve problems. We believe that software is the ultimate product of the mind and the hands, so our products are forged by craftsmen, rather than churned out by machines.
But as much as we love building beautiful software, we think our people and company culture are our most important assets. Our engineers spend years mastering their craft, bringing together decades of engineering expertise to produce a real work of art. When you choose IdeaSwim, you get more than just a single product or a tightly integrated suite. You get our commitment to continuous refinement and to improving your experience. And you get our relentless devotion to your satisfaction.
A focus on what matters.
IdeaSwim is committed to spending your resources wisely. We invest more in product development and customer support than in sales and marketing. It always struck us as paradoxical to charge the customer extra for the privilege of marketing back to them. By keeping our cost of attracting customers low, we keep our prices affordable and pass the savings onto our users.
We’re gentle in our sales approach, so we don't push our people to push you. You won’t find us trying to endlessly upsell you, or buying your loyalty through multi-year contracts. And with growth that regularly outstrips our competitors, we know that this model works.
A private company with a public vision.
We’ve stayed private and we’ve never taken other people’s money. Neither will change. This keeps us independent and beholden to only the customer, permitting a long term view to naturally unfold. We are private, but far from small, our style of unconventional thinking seems to have paid off.
Our investment in people is a vital part of our R&D edge. We have a comprehensive program to hire individuals with a strong background in social change in addition to their top notch skill sets. Not only is the program good for our company, it is also good for the communities we live in.
A product to meet every need.
Over the years, we've crafted dozens of products with equal fervor. Now they are even available under one single integrated suite, DonorHQ, that can put a business completely on the cloud. Unlike our competitors, who periodically wake up to discover gaping product holes that they must now fill urgently with acquisitions to reassure their shareholders, we craft our portfolio with patience and anticipation.
Our strategy is born from the realization that the vast majority of acquisitions fail, and it’s the customer that pays the price. Many of our products were developed to meet our own needs—for IdeaSwim itself runs entirely on DonorHQ. This means our software often must fail us, before it can fail you.